Privacy Policy

Last Updated: October 11, 2025
Effective Date: October 11, 2025

1. Introduction and Data Controller

DBus World is a web-based companion platform for Euro Truck Simulator 2 players. We are an independent project with no official connection to SCS Software or Euro Truck Simulator 2. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Controller:
**DBus World**  
Operated by: *Ing. Nadezhda Sergeyevna Papko*  
**Business ID (IČO):** 21138940  
**Registered in:** Czech Republic  
**Contact email:** [[email protected]](mailto:[email protected])

DBus World is operated under Czech trade law.  
Full registration details are available in the public Czech trade register.

For privacy-related questions, data access requests, or to exercise your rights, contact our Data Controller through the contact information provided on our website.

2. Legal Basis for Processing

We process your personal data under the following legal bases as defined in Article 6 of the GDPR:

Contractual Necessity (Article 6(1)(b)) - Processing is necessary to provide the DBus World service you've requested, including account creation, gameplay tracking, and virtual company features.

Legitimate Interests (Article 6(1)(f)) - We have legitimate interests in processing certain data for platform improvement, security, fraud prevention, and service optimization. We've balanced these interests against your rights and freedoms.

Legal Obligation (Article 6(1)(c)) - We process data when required by law, such as responding to valid legal requests from authorities.

Consent (Article 6(1)(a)) - For optional features like marketing communications, we obtain your explicit consent, which you may withdraw at any time.

For special categories of data, if any are processed, we ensure additional safeguards under Article 9 GDPR.

3. Personal Data We Collect

The categories and specific types of data listed below are subject to change as we develop new features, improve our platform, and respond to user needs. We will notify you of any material changes to data collection practices in accordance with Section 11 of this policy.

3.1 Account Registration Data

When you create a DBus World account, we process:

  • Steam ID (unique identifier from your Steam account)
  • Steam username (public display name from Steam)
  • Email address
  • Display name (chosen username for DBus World)
  • Country of residence
  • Account creation date and timestamp
  • Password (stored in encrypted form)
  • Additional profile information you choose to provide

This data is necessary to create and maintain your account (contractual necessity).

3.2 Gameplay and Performance Data

To provide virtual company management and gameplay tracking features, we process data including but not limited to:

  • Euro Truck Simulator 2 route information (jobs completed, destinations, distances driven)
  • Delivery completion statistics (completion times, cargo types, virtual earnings, delivery ratings)
  • Virtual company data (companies owned or joined, positions held, membership history, company roles)
  • Game progress metrics (level, achievements, total distance, experience points, skill progression)
  • Online/offline gameplay status and session durations
  • Job completion timestamps and delivery details
  • Vehicle information and fleet data
  • Driver performance ratings and statistics
  • Fuel consumption and efficiency metrics
  • Damage and accident records
  • Other gameplay-related statistics and metrics as features are added

This data is collected automatically through our game client when you're connected to the internet. The specific data points collected may expand as we add new features and gameplay mechanics. Processing is based on contractual necessity and legitimate interests.

3.3 Technical and Usage Data

We collect technical information for service provision, security, and improvement, including but not limited to:

  • Login timestamps, session data, and authentication logs
  • IP addresses and geolocation data (country/region level)
  • Browser type, version, and language settings
  • Device information (operating system, device type, screen resolution)
  • Platform usage patterns (features accessed, pages viewed, session duration, navigation paths)
  • Account preferences, settings, and customization choices
  • Click patterns, interactions, and feature usage frequency
  • Error logs, crash reports, and diagnostic data
  • API usage data and request patterns (if applicable)
  • Performance metrics and loading times
  • Referral sources and entry points
  • Search queries within the platform
  • Other technical and analytical data as our platform evolves

This data is processed based on legitimate interests for security, service improvement, fraud prevention, and platform optimization. The specific technical data collected may change as technology evolves and new analytics tools are implemented.

3.4 User-Generated Content

Content you voluntarily create on our platform includes but is not limited to:

  • Virtual company profiles, descriptions, and information pages
  • Company names, slogans, mission statements, and branding materials
  • Forum posts, comments, replies, and discussions
  • Community interactions, reactions, and engagements
  • Uploaded images (company logos, banners, profile pictures, screenshots, promotional materials)
  • Route reviews, recommendations, and ratings
  • Player-to-player messages and communications
  • Event participation, registrations, and responses
  • Custom routes, job postings, or shared content (if features available)
  • Feedback, suggestions, and user submissions
  • Polls, surveys, and questionnaire responses
  • Livestream chat messages or video content (if features available)
  • Any other user-created content as new community features are introduced

The types and categories of user-generated content listed above are subject to change and expansion as we introduce new community features, communication tools, and interactive elements to the platform.

You retain ownership of your content. By posting, you grant us a non-exclusive, worldwide, royalty-free license to display, store, distribute, and process it on our platform as necessary to provide our services. Processing is based on contractual necessity and your consent.

3.5 Communications and Support Data

When you contact us for support or communicate with our team, we may collect:

  • Support ticket content, correspondence history, and resolution records
  • Email correspondence with our support team or administrators
  • Discord messages sent on our official server
  • Facebook messages, comments, or interactions on our official page
  • Bug reports, issue descriptions, and troubleshooting information
  • Feature requests, suggestions, and improvement ideas
  • Screenshots, log files, or diagnostic data you provide
  • Video recordings or screen captures for technical support
  • Feedback forms and satisfaction surveys
  • Any other communications sent through official DBus World channels

The types of communications data we collect may expand as we introduce new support channels or communication methods.

Processing is based on contractual necessity and legitimate interests in providing customer support, improving our service, and maintaining platform quality.

4. Purpose and Use of Personal Data

We process your personal data for the following purposes. These purposes are subject to expansion as we develop new features and improve our platform:

Service Provision - Authenticating your account, verifying Steam ownership, tracking gameplay progress and statistics, enabling virtual company features and management tools, displaying leaderboards and rankings, processing job deliveries and calculating earnings, synchronizing online and offline data, facilitating community interactions and communications, providing API access for third-party integrations, enabling multiplayer or cooperative features, delivering personalized content and recommendations, and any other core platform functionality we may introduce.

Communication - Sending essential account notifications (password resets, security alerts, account status changes), service updates and new feature announcements, terms of service or privacy policy changes, security alerts regarding your account or platform security, planned maintenance notifications and service interruption alerts, customer support responses and troubleshooting assistance, community updates and important platform news, event invitations and participation confirmations, and other service-related communications. We will never send unsolicited marketing emails without your explicit opt-in consent.

Service Improvement - Analyzing usage patterns and user behavior, identifying and fixing bugs and technical issues, improving platform performance, stability, and loading times, developing new features based on user needs and feedback, enhancing user experience and interface design, optimizing server capacity and resource allocation, conducting A/B testing and feature experiments, measuring feature adoption and engagement rates, conducting user research and satisfaction surveys, generating aggregated statistics and analytics reports, and continuously improving service quality.

Security and Compliance - Detecting and preventing cheating, exploits, or unfair gameplay advantages, identifying terms of service violations and rule breaches, preventing unauthorized access, account takeovers, and security incidents, monitoring for suspicious activity, automated bots, or malicious behavior, enforcing our community standards and game rules, preventing fraud, abuse, and platform misuse, maintaining system integrity and protecting against cyber threats, complying with legal obligations and regulatory requirements, responding to valid legal requests from authorities, defending against legal claims or disputes, and protecting the rights and safety of DBus World and our users.

Analytics and Research - Understanding how users interact with our platform, identifying popular features and areas for improvement, conducting market research and competitive analysis, measuring business performance and growth metrics, generating insights for strategic planning and decision-making, and conducting other analytics as our business needs evolve.

The purposes listed above may be updated or expanded as we introduce new features, adopt new technologies, or respond to changing business needs and legal requirements.

5. Data Sharing and Recipients

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your data only in the following circumstances, which are subject to change as our service providers and business relationships evolve:

Service Providers and Processors - We engage trusted third-party service providers who process data on our behalf under strict contractual obligations. This may include but is not limited to hosting providers for server infrastructure and database management, content delivery networks for performance optimization, email service providers for transactional communications, analytics providers for platform insights, security service providers for threat detection and prevention, payment processors (if applicable), backup and disaster recovery services, customer support platforms, and other technical service providers necessary for platform operations. These processors are GDPR-compliant and bound by data processing agreements that ensure appropriate security measures and restrict data use to our specified purposes. The specific service providers we use may change as we optimize our infrastructure.

Steam Platform - We authenticate your account through Steam's API and access only public Steam profile information necessary for account verification. Steam's privacy policy governs their processing activities. We have no control over Steam's data practices.

API Partners and Integrations - If you use third-party integrations or authorize API access to your DBus World data, we may share relevant information with those authorized applications according to the permissions you grant. You can revoke API access at any time through your account settings.

Legal Requirements and Protection - We may disclose personal data when required by law, in response to valid legal processes (court orders, subpoenas, search warrants, regulatory investigations), to enforce our Terms of Service and Game Rules, to investigate suspected violations or fraudulent activity, to protect the rights, safety, or property of DBus World, our users, or others, to prevent imminent harm or illegal activity, or to defend against legal claims or disputes. The specific legal bases for disclosure may vary depending on jurisdiction and circumstances.

Business Transfers - In the event of a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your personal data may be transferred to the successor entity. We will notify you of any such transfer and any changes to data processing practices. Your data will remain subject to the terms of this Privacy Policy unless you consent to a new policy.

Public Information - Certain information is publicly visible by design and may be accessed by other users and the general public. This includes but is not limited to display names, public profile information, virtual company names and affiliations, positions held within companies, leaderboard rankings and statistics, gameplay achievements and milestones, public forum posts and comments, community contributions, and any other information you choose to share publicly. The types of public information may expand as we introduce new social and community features. You control what content you share publicly through your privacy settings and posting choices.

Aggregated and Anonymized Data - We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. This may include platform-wide statistics, industry reports, research findings, or public analytics. This data is not considered personal data under GDPR.

Data Transfers Outside the EU - If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, adequacy decisions under Article 45 GDPR, Binding Corporate Rules, or other lawful transfer mechanisms under Chapter V of the GDPR. The countries and specific transfer mechanisms may change as our infrastructure and service providers evolve. We will maintain appropriate safeguards regardless of transfer location.

The categories of recipients and circumstances for data sharing listed above are subject to change as our business operations, service providers, and legal obligations evolve.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. Retention periods are subject to change based on legal requirements, business needs, and data protection best practices:

Active Accounts - Account and gameplay data is retained while your account remains active to provide continuous service. This includes all data necessary for account functionality, gameplay tracking, and community participation.

Inactive Accounts - Accounts that remain inactive (no login activity) for 24 consecutive months may be subject to deletion. We will attempt to notify you via email at least 30 days before deletion to give you an opportunity to reactivate your account. This retention period may be adjusted based on storage capacity, user base size, and regulatory requirements.

Deleted Accounts - Upon account deletion request, we will remove or anonymize personal data within 30 days. Some data may be retained longer when required for legal compliance, fraud prevention, dispute resolution, or legitimate business purposes, but only to the extent legally permissible and for the minimum period necessary.

Offline Job Data - As stated in our Game Rules, offline job deliveries that are not synchronized with our servers expire after 24 hours and are automatically deleted.

Backup Systems - Data stored in backup systems is retained according to our backup retention schedule (typically 30-90 days) and is automatically purged on a rolling basis. Backup data is used solely for disaster recovery purposes.

Legal and Regulatory Retention - We may retain certain data for longer periods when required or permitted by law, including but not limited to accounting and tax obligations (typically 7-10 years depending on jurisdiction), fraud prevention and security purposes (violation records, IP logs, investigation materials), dispute resolution and legal defense (until statute of limitations expires or dispute is resolved), or regulatory compliance requirements. Specific retention periods depend on applicable laws and the nature of the data.

Communications and Support - Support tickets, correspondence, and communications may be retained for customer service quality assurance, training purposes, and dispute resolution. Retention periods vary based on the nature of the communication and applicable legal requirements.

Anonymized Data - After deletion or anonymization, we may retain aggregated statistics that cannot identify you personally indefinitely for business analytics, research, and service improvement purposes.

Retention periods listed above are subject to review and may be adjusted based on legal developments, regulatory guidance, storage costs, technological capabilities, and business needs. We periodically review retention practices to ensure compliance with data minimization principles under Article 5(1)(e) GDPR.

7. Your Rights Under GDPR

You have the following rights regarding your personal data. The procedures for exercising these rights are subject to verification requirements and may be updated:

Right of Access (Article 15) - You can request confirmation of whether we process your personal data and obtain a copy of that data. We will provide this information in a commonly used electronic format (such as PDF, JSON, or CSV) within 30 days of your verified request. If your request is complex or voluminous, we may extend this period by an additional 60 days with notice.

Right to Rectification (Article 16) - You can request correction of inaccurate or incomplete personal data. You may update certain information directly through your account settings (such as email address, display name, password). For other data corrections, contact our Data Controller with the specific changes needed.

Right to Erasure / "Right to be Forgotten" (Article 17) - You can request deletion of your personal data when one of the following applies: the data is no longer necessary for the purposes collected, you withdraw consent (where processing is based on consent), you object to processing and there are no overriding legitimate grounds, the data has been unlawfully processed, deletion is required for compliance with legal obligations, or the data was collected from a child. You may deactivate your account through the platform settings or contact us directly. We will delete your data within 30 days unless we have a legal obligation, legitimate interest, or need to establish, exercise, or defend legal claims that requires retention.

Right to Restriction of Processing (Article 18) - You can request that we limit processing of your data in certain circumstances: when you contest data accuracy (during verification), when processing is unlawful but you don't want deletion, when we no longer need the data but you need it for legal claims, or when you've objected to processing (pending verification of legitimate grounds). During restriction, we will only store the data and process it with your consent or for legal claims.

Right to Data Portability (Article 20) - You can receive your personal data in a structured, commonly used, machine-readable format (such as JSON, CSV, or XML) and request transmission to another controller where technically feasible. This right applies when processing is based on consent or contract and is carried out by automated means.

Right to Object (Article 21) - You can object to processing based on legitimate interests or for direct marketing purposes at any time. For legitimate interest processing, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or we need the data for establishment, exercise, or defense of legal claims. For direct marketing, we will cease processing immediately upon objection.

Right to Withdraw Consent (Article 7(3)) - Where processing is based on consent, you can withdraw it at any time through your account settings or by contacting us. Withdrawal does not affect the lawfulness of processing before withdrawal. After withdrawal, we will cease processing data for that purpose unless we have another legal basis.

Right Not to Be Subject to Automated Decision-Making (Article 22) - We do not engage in automated decision-making, including profiling, that produces legal effects or similarly significantly affects you without human intervention.

Right to Lodge a Complaint (Article 77) - If you believe we've violated your data protection rights, you can lodge a complaint with your supervisory authority (data protection authority in your EU member state). Contact information for EU supervisory authorities is available at https://edpb.europa.eu/about-edpb/board/members_en.

Exercising Your Rights - To exercise these rights, contact our Data Controller through the official channels listed on our website. You must provide sufficient information to verify your identity (we may request additional verification to prevent unauthorized access). We will respond within 30 days, or 60 days for complex requests. The first request is free; we may charge a reasonable administrative fee for excessive, repetitive, or manifestly unfounded requests under Article 12(5) GDPR.

The procedures, timelines, and verification requirements for exercising these rights are subject to change to enhance security, streamline processes, or comply with regulatory guidance.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, destruction, or accidental loss, in accordance with Article 32 GDPR. These measures are subject to regular review and updates as technology evolves and new threats emerge:

Technical Safeguards (subject to technological improvements and updates):

  • Transport Layer Security (TLS/HTTPS) encryption for all data transmission between your device and our servers
  • Encryption at rest for sensitive data stored in databases
  • Secure authentication mechanisms and password hashing using industry-standard algorithms
  • Regular security monitoring, vulnerability assessments, and penetration testing
  • Firewall protection, intrusion detection systems, and DDoS mitigation
  • Regular software updates and security patches
  • Secure API authentication and rate limiting
  • Access logging and audit trails for security events
  • Data backup systems with encryption and secure storage
  • Network segmentation and isolation of critical systems
  • Other technical security measures as best practices evolve

Organizational Safeguards (subject to policy updates and procedural improvements):

  • Role-based access controls limiting data access to authorized personnel only on a need-to-know basis
  • Employee training on data protection obligations, GDPR requirements, and security best practices
  • Confidentiality agreements and non-disclosure obligations with staff, contractors, and processors
  • Security incident response procedures and breach notification protocols
  • Regular security audits, risk assessments, and compliance reviews
  • Clear data handling procedures and documentation
  • Background checks for personnel with access to sensitive data (where legally permissible)
  • Secure disposal procedures for data no longer needed
  • Vendor security assessments and due diligence
  • Other organizational measures as governance frameworks develop

Your Responsibility - You must also take steps to protect your account security:

  • Use a strong, unique password with a combination of letters, numbers, and special characters
  • Keep login credentials confidential and never share them with others
  • Log out of your account on shared or public devices
  • Enable two-factor authentication if available
  • Keep your email account secure (used for password recovery)
  • Report suspicious activity or unauthorized access immediately
  • Keep your device and browser updated with security patches
  • Be cautious of phishing attempts and verify communications are from official DBus World channels

No Absolute Security - While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet or stored electronically. You transmit data at your own risk.

Data Breach Notification - In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by Article 33 GDPR. Notifications will include the nature of the breach, likely consequences, measures taken or proposed, and contact information for inquiries. Notification methods may include email, platform announcements, or other appropriate channels depending on breach severity.

The security measures described above are subject to change and improvement as technology advances, new threats emerge, regulatory guidance evolves, and security best practices develop.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to provide and improve our service. The specific cookies and technologies we use are subject to change as we implement new features or analytics tools:

Strictly Necessary Cookies - Essential for core platform functionality including session management and authentication, maintaining your logged-in state, security and fraud prevention, load balancing and performance optimization, and remembering essential preferences. These cookies cannot be disabled without significantly impairing platform functionality.

Functional Cookies - Enhance user experience by storing your preferences and settings, remembering your language and regional choices, saving display preferences and interface customization, maintaining feature-specific settings, and other convenience functions. These cookies are generally non-essential but improve usability.

Analytics and Performance Cookies (if used) - Help us understand platform usage patterns, identify popular features and user behavior, measure feature adoption and engagement rates, track page load times and performance metrics, identify technical issues and errors, conduct A/B testing and experimentation, and generate insights for service improvement. These cookies typically collect anonymized or pseudonymized data.

Third-Party Cookies - We may allow certain trusted third-party services to set cookies for analytics, security, or integration purposes. Third-party cookie policies are governed by those providers. Examples may include Steam authentication, analytics providers, or security services.

Managing Cookies - You can control cookies through:

  • Your browser settings (block, delete, or receive notifications for cookies)
  • Our cookie preference center or settings page (if available)
  • Opting out of specific analytics or advertising networks

Note: Disabling strictly necessary cookies may prevent you from accessing certain platform features or using the service entirely. Disabling functional or analytics cookies may reduce functionality or prevent us from improving the service based on user feedback.

Other Tracking Technologies - In addition to cookies, we may use similar technologies such as web beacons, pixel tags, local storage, session storage (where technically necessary and permitted), or software development kits (SDKs) in our game client. These technologies serve similar purposes to cookies.

The specific cookies, tracking technologies, and purposes listed above are subject to change as we adopt new tools, discontinue services, or respond to user preferences and regulatory requirements. For detailed information about specific cookies currently in use, please refer to our Cookie Policy (if separate) or cookie settings available on our platform.

10. Children's Privacy

DBus World requires users to be at least 13 years old as stated in our Terms of Service. Users under 18 should have parental or guardian consent before using our service.

No Knowing Collection from Children - We do not knowingly collect personal data from children under 13 years of age. Our service is not directed at children under 13.

Parental Rights - If you are a parent or guardian and believe your child under 13 has provided us with personal data without your consent, contact us immediately. We will:

  • Verify the claim and the child's age
  • Cease processing the child's data
  • Delete the account and associated personal data promptly
  • Take steps to prevent future unauthorized access

Age Verification - While we require users to confirm they meet age requirements during registration, we do not actively verify ages. We rely on honest representation and parental supervision.

Special Protections - If we become aware that we have collected data from a child under 13, we will delete it without undue delay unless retention is required by law. We may implement additional age verification measures or protections in the future.

The age requirements and verification procedures are subject to change based on legal requirements in different jurisdictions and platform policies.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, regulatory guidance, service features, or technological capabilities.

Notification of Changes - When we make changes:

  • We will update the "Last Updated" date at the top of this policy
  • For material changes that significantly affect data processing or your rights, we will provide prominent notice at least 30 days before changes take effect through email notification to your registered address, prominent banner or announcement on our website and platform, notification within the platform or game client, or other appropriate communication channels
  • For minor or administrative changes (such as clarifications, formatting, or contact information updates), we may not provide advance notice but will update the policy date

Material vs. Non-Material Changes - Material changes include but are not limited to new categories of data collected, new purposes for processing, new third parties with whom data is shared, reduced user rights or protections, significant changes to retention periods, or changes to legal bases for processing. Non-material changes include clarifications of existing practices, formatting improvements, updated contact information, or minor administrative updates.

Your Acceptance - Your continued use of DBus World after changes become effective constitutes acceptance of the updated policy. If you do not agree with changes, you should stop using DBus World before the effective date and may request account deletion and data removal under your GDPR rights.

Review Responsibility - You are responsible for reviewing this Privacy Policy periodically. We recommend checking the "Last Updated" date whenever you access the platform. We will maintain an archive of previous policy versions upon request.

Grandfathering - In some cases, we may allow existing users to continue under previous terms for a transition period, but we reserve the right to require all users to accept updated terms to continue using the service.

The change notification procedures described above are subject to modification to improve communication effectiveness or comply with regulatory requirements.

12. Third-Party Services and Links

DBus World may link to, integrate with, or reference third-party websites, services, or applications. The specific third-party services we integrate with are subject to change:

Current Third-Party Integrations (subject to change):

  • Steam - Required for account authentication and verification of ETS2 ownership. Steam's privacy policy (https://store.steampowered.com/privacy_agreement/) governs their data practices.
  • Discord - Optional community support and interaction channel. Discord's privacy policy governs their data practices.
  • Facebook - Optional channel for news, updates, and community interaction. Meta's privacy policy governs their data practices.
  • Other Services - We may integrate additional third-party services for analytics, hosting, communication, payment processing, or other functionality as we develop the platform.

No Control Over Third Parties - This Privacy Policy only covers DBus World's data practices. We are not responsible for the privacy practices, data collection, or content of third-party services. Third-party services have their own privacy policies and terms of service that govern their data handling.

Your Responsibility - We encourage you to review the privacy policies of any third-party services you access through or in connection with DBus World. Your interactions with third parties are subject to their policies, not ours.

Data Sharing with Third Parties - When you connect third-party services to your DBus World account or authorize API access, you are granting those services access to certain DBus World data according to the permissions you approve. Review permissions carefully before authorizing third-party access.

No Endorsement - Links to or integration with third-party services do not imply endorsement of their practices or policies.

The third-party services we integrate with and link to are subject to change as we develop partnerships, discontinue services, or adopt new technologies.

13. International Users and Jurisdiction

While DBus World complies with GDPR and EU data protection standards, we may have users from various jurisdictions around the world.

Primary Compliance - Our primary data protection compliance framework is the GDPR (Regulation EU 2016/679). We process all user data in accordance with GDPR standards regardless of user location.

International Data Transfers - Users outside the European Economic Area acknowledge that their data may be transferred to and processed in the EU or other jurisdictions where our servers and service providers are located. We ensure appropriate safeguards for international transfers as described in Section 5.

Additional Local Rights - If your local jurisdiction provides additional data protection rights beyond GDPR, please contact us to discuss how we can accommodate those rights. We will make reasonable efforts to comply with applicable local laws.

Jurisdiction-Specific Compliance - As our user base grows, we may implement additional compliance measures for specific jurisdictions (such as CCPA for California residents, LGPD for Brazilian residents, or other regional requirements). Any jurisdiction-specific provisions will be clearly indicated.

Governing Law - As specified in our Terms of Service, this Privacy Policy is governed by the laws of the jurisdiction where DBus World is established. However, your statutory data protection rights under GDPR and other applicable laws remain unaffected.

International data practices and jurisdiction-specific provisions are subject to change as regulatory frameworks evolve and our user base expands globally.

14. Contact Information and Data Protection Officer

For all privacy-related matters, questions about this policy, or to exercise your rights:

Data Controller Contact:
DBus World
Website: dbusworld.com

Available Contact Methods:

  • Email address (available on our website)
  • Contact form on our website
  • Official Discord server
  • Facebook page
  • Other official communication channels as published on our website

Data Protection Officer (if appointed) - If we appoint a Data Protection Officer as required by Article 37 GDPR, their contact information will be published on our website and in this policy.

Response Time - We aim to respond to all inquiries and data requests within 30 days. Complex requests may require up to 60 additional days, and we will notify you of any extension.

Identity Verification - For security purposes, we may require verification of your identity before responding to data requests or account inquiries. We may request additional information to confirm you are the account holder.

Supervisory Authority - You have the right to contact your local data protection authority with concerns about our data practices:

  • List of EU supervisory authorities: https://edpb.europa.eu/about-edpb/board/members_en
  • You may lodge complaints with the authority in your EU member state, our place of establishment, or where an alleged infringement occurred

Contact information and available communication channels are subject to change. Current contact details are always available on our official website.

15. Consent and Agreement

By creating a DBus World account, installing our game client, and using our service, you acknowledge and agree that you have:

  • Read and understood this Privacy Policy in its entirety
  • Understood what personal data we collect, how we use it, and why
  • Understood your rights under GDPR and how to exercise them
  • Understood how we protect your data and with whom we may share it
  • Been informed of how long we retain your data
  • Consented to the data processing described herein where consent is the legal basis for processing
  • Agreed to abide by the terms and conditions set forth in this policy

Voluntary Use - Your use of DBus World is entirely voluntary. If you do not agree with this Privacy Policy, do not create an account or use our service.

Informed Consent - Where we rely on consent as a legal basis for processing, you have been provided with clear, specific information about that processing, and you have the right to withdraw consent at any time.

Withdrawal of Consent - You may withdraw your consent at any time by:

  • Adjusting privacy settings in your account
  • Deactivating specific features that require consent
  • Deleting your account entirely
  • Contacting us directly to request cessation of specific processing activities

Contractual Agreement - For processing based on contractual necessity, your agreement to this policy forms part of the contract between you and DBus World for service provision.

Ongoing Obligation - You are responsible for reviewing this Privacy Policy periodically and remaining informed about how we handle your data.

Regulatory Compliance Statement:
This Privacy Policy complies with:

  • General Data Protection Regulation (EU) 2016/679 (GDPR)
  • ePrivacy Directive 2002/58/EC (as amended)
  • Other applicable EU and member state data protection laws

The specific regulatory frameworks we comply with are subject to expansion as laws evolve and our operations extend to new jurisdictions.

Document Version: 1.1
Policy Identifier: DBUSWORLD-PRIVACY-2025-001

DBus World - Enhancing your Euro Truck Simulator 2 experience while protecting your privacy